(The Beacon)
By Nikki Robles, Staff Writer -- robles15@up.edu
Seniors trying to obtain graduation tickets on Monday morning had a rude awakening when they logged onto the PilotsUP portal at 7 a.m. and saw that the server was down.
A few minutes before the portal for reserving graduation tickets was supposed to launch, the database became unresponsive.
"The database was unresponsive, no one was allowed to get in," Technical Support Coordinator Kevork Isikbay said. "It was really bad timing."
Workers at the technological services department were able to get the database up and running within 45 minutes, allowing students to secure tickets for graduation.
Isikbay does not believe that the number of students trying to log on to the portal was the cause for the crash.
"As far as we know, it was a coincidence," Isikbay said. "Technology has a propensity to fail every so often."
As of today, the reason for the crash remains unknown.
"We are still investigating," Isikbay said. "We are hoping to uncover more information."
